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Delivery Policy

Age Disclaimer and General Shipping Information

You must be 21 years of age to order or receive alcoholic beverages from Cask. Any shipments containing alcoholic beverages are sent with an "Adult Signature Required" sticker, and the common carrier that delivers our beverage is required to ask and check for identification upon delivery. This requires that you will have to be available to sign at the time of delivery.

Shipping Charges

Our shipping charges vary by destination, type of items being shipping, and total number of items being shipped. This information is normally available before the completion of the checkout process.

Returns and Exchanges

We take pride in our reputation as purveyors of the finest quality products and service. If for any reason you are dissatisfied with a purchase, we will do our best within the legal limits to assist you in an exchange. It is unfortunately If a package is visibly damaged upon receipt, you may refuse delivery. Once you have accepted delivery of your order, please contact Customer Service at (415) 424-4844 or via email at customerservice@caskstore.com before returning any merchandise.

Shipping and Delivery Estimates

  • Online orders take approximately 1-2 business days for processing plus the shipping/delivery time.
  • If you need same day or expedited service, please call us at (415) 424-4844.
  • If you order for store pickup, your order will be available for pickup at the time you selected, or when the store you've chosen is open next. Store pickup orders take a few hours to process. If it is imperative that you receive expedited service by a definite time, please call us at 415-424-4844.

Shipping to APO, FPO and PO Boxes

Currently we do not ship to APO, FPO, or PO boxes.

Shipping Spirits & Beer: Approved States

Please be advised that orders on our web site will only be accepted when the shipping address is within the state of California. It is unambiguously illegal for us or any retailer to ship spirits or beer across state lines.

Taxes

We must charge San Francisco sales tax on all merchandise and shipping costs, even if the billing address is in another state.

Disclaimer

We make every effort to ensure that the information on this website is accurate and current; however, Cask provides this web site and its contents on an "as is" basis and it makes no and expressly disclaims all representations or warranties of any kind with respect to this website and its contents. Cask also reserves the right to change price and availability information without notice. That is, sometimes we make mistakes.

Cask disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Cask does not represent or warrant that the information accessible via this site is accurate, complete or current. Except as specifically stated on this site, neither Cask nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.